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Sent to a friend[915] Bank of America - Vicarious placing of withdrawals to obtain maximum overdrafts
My branch manager Michael Esperenza in San Diego, California stated to me that if I use my ATM Debit Visa and choose "debit," that it prompts me to enter my four-digit code, and that those funds are withdrawn immediately granted the account is in positive territory. I did just that! Checking my account balance on mobile banking it showed that the balance was "Not Available" on three occasions. Thus prompting me to purchase items using the four-digit code so I know I won't overdraft the account. Trusting that the debit card knows what is in the account immediately during that approval process is something that consumers can trust. Was that just a lie?So I then went ahead and made several small purchases using the card as a debit using my personal pin. Bank of America online took a check transaction "bill pay" of Linda McArthur's on June 15th in the amount of $400 and took it out in front of my eyes on my online account and withdrew that amount immediately posting the new balance less $400. I see my account is now showing that this $400 transaction was not withdrawn until June 20th. A total change that has caused numerous small overdrafts that I was told I would be protected from if I use my ATM debit card as a debit card needing the personal pin that would only withdraw funds if it were available.
Now B of A is charging NUMEROUS OVERDRAFTS on those small purchases that I used the ATM debit with pin feature. NONE OF THOSE TRANSACTIONS SHOULD HAVE A $35 FEE ATTACHED TO THEM! PLACING LARGER WITHDRAWALS BEFORE TRANSACTIONS ALREADY POSTED IS DISHONEST AND I WILL TAKE THIS WELL BEYOND B OF A! Clever way of collecting fees where they are not in time order! Bill pay postings should not be placed before transactions that were made before it! B of A seems to pick and choose when larger withdrawals actually post to an account prompting numerous overdraft fees in its favor. I CANT WAIT TO TELL EVERYONE I KNOW HOW DISHONEST YOU CARD SHUFFLERS ARE!!
I know I owe overdraft fees on items like the $400 bill pay...but NOT numerous debit pinned transaction overdrafts that were made AND posted before that $400 bill pay posting.
I want an explanation in writing why I should not trust an available balance on my account if there is a pending bill pay item to be calculated.
Consumers need to be aware of your rules...posting is a funny profitable business for you to pretend you don't know what's coming and going.
Posted 2 months ago
Rating:5.00
Comments
- I agree with you whole-heartedly. Bank of America used to do this to me as which is why I am no longer with them.
Posted 2 months agoReport - B of A did this to me as well. (correction for the above statement)
Posted 2 months agoReport - i had the same problem. my bank would flip transactions and not post my paycheck when they should have (Direct deposit wed midnight not deposited until tue of the next week} so they could overdraft me. all banks are being allowed to do this and they are getting away with stealing our money. i no longer use a bank. the feds dont care about us.
Posted 2 months agoReport - bank of america are thieves
Posted 1 month agoReport - has anyone else had problems?
Posted 1 month agoReport - I am going through it with them as all of you. I have been going through all the service agreements and disclosers and its all double talk. I have been at it for 2 days so I could go in and try and prove my case and get the 480 dollars they took. And they have designed the wording to benifit only them , but when I finally found where it stated that the funds had to be availible at time of post for an item, they said..... no, thats only for paying online. They are very crooked and I want to see if 3 on your side might be interested in this. I know now why boa is handing out bank cards to border crossers so fast, they are probalby really screwing the hell out of them, I mean I cant follow there double talk, so how will they ?
Posted 1 month agoReport
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