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Sent to a friend[13276] World Fit/Smile Bright - Scammed me with unauthorized charges!
I ordered a "free trial" of Smile Bright, and now I'm getting charged $87 per month for a tiny tube of toothpaste I didn't want. Plus, the company has added a "World Fit" charge of $24 for something I didn't sign up for at all - apparently they give me "weight loss advice" via my email (spam!) for $24 per month! I never knowingly signed up for such a "service". The toll-free number ("customer service") is a separate company where phone jockeys read from a pre-programed script and are not authorized to give any satisfaction; plus they refuse to let you talk to a supervisor (basically, it is a roadblock instead of customer service). I've cancelled the "subscription" (which I never subscribed to), and I am disputing the charges on my Visa, but I do not know if I will be successful. This is a true internet scam, which snowballs into additional charges from sdditional "companies" that provide no product or service. As far as "SmileBright" goes, I have returned the product via certified, return-receipt mail, but the charges for the product have not yet been removed, and a new charge has appeared several days before additional product has arrived. DO NOT FALL FOR THIS SCAM. It is a snowball scam, and should be SHUT DOWN.Posted 8 months ago
Rating:0.00
Comments
- I am astounded Smile bright charged me $98.46 for trial that should have cost under $15 Aus . A complete ripoff.
Posted 7 months agoReport - Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 7 months agoReport - Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 7 months agoReport - Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 7 months agoReport - Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 7 months agoReport
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